Frequently Asked Questions
Everything you need to know about your Jodi Box experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary slightly between different collections.
Are the materials used in Jodi Box products sustainable?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified factories.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.